We are very happy with the workmanship provided by Fox Valley Home services. From beginning to end it was a stress free process. They were on time, friendly and respectful. We are very pleased with our new bathroom! Highly recommend your company.
It was Awesome
Our experience with Fox Valley Home Services was terrific from the the intial phone call to the finished project! They installed a tub, shower and surround, which we didn't think could be done because it is a very small bathroon...they did it...the bathroom looks bigger now!!! Many thank to Autumn, Rich, Mike and Brian for their professionalism and their supurb workmanship !
From the first moment of the inquiry, through installation, and demonstrating the product for use, Fox Valley Home Services was and is a stellar operation! Autumn was knowledgeable and patient as I tried out all the tubs and asked a zillion questions. Nick Boatner came to my house with samples of surrounds, measured things exactly and gave an exact quote on the spot. He also answered more questions with kindness. Autumn and Nick kept me informed about permit progress, which I wish other companies I have worked with had done that too. The crew arrived on time and even finished the install of two Ella’s Bubbles tubs, surrounds, and shower doors in less the the anticipated two days.. I will definitely be recommending their services and products! Kudos to Fox Valley Home Services!
What a great tub! My tub purchase and install went about as well as any project could. I decided on an Ella tub. Ella is by far the best tub in my opinion! I contacted Fox Valley home services to discuss the project. Nick, the owner, and Autumn, the Director of operations, are very knowledgeable and easy to work with. Interestingly, I completed all discussions and contract completion via FaceTime as I was away for the winter. Viva technology! The Fox Valley home services installation crew arrived at the appointed date and time and commenced work. The crew was very professional, friendly and proficient. They removed the existing soaking tub, replaced existing plumbing and added an electrical line for the new Ella tub— all in one day. They obviously had done this before and they did it in a masterful way. Next day, the Onyx was installed around the tub to beautify the job. And every day since, we have been enjoying our wonderful therapeutic spa!
They were very professional from the start. There sales person was very knowledge and knew her product. We looked at several samples. We picked a wheelchair assessable walk-in tub. The tub is the best on the market. I looked at them all. Most are built in China and other companies just put there name on them. This one is built in the USA. When I saw the unit on the truck I wasn’t sure they could get in my bathroom. The installers are very polite and professional they were fast and did a great job with out any mess when they left. I couldn’t be happier with the whole process. Thank you all for a job well done.
A beautiful and professional installation done this week, delivered a a couple weeks early and installed on schedule. The installers were friendly, professional and cleaned up nicely. I would highly recommend them. Office staff are a lot of fun to work with!
We could not be more pleased with the bathtub and shower rehab in our home. Our sales rep, Diana explained everything in complete detail. Giving us many options but without any sales pressure. The installation techs were on time and completed the "one day installation" in less than seven hours. We highly recommend Fox Valley Home Services for tub and shower replacement.
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